Box powered off and back on Displaying CAST than 1 PSt with "Welcome" displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. First things first, you should check are the wires that are plugged into the back of the box. We all anticipate the Xfinity Box to work perfectly fine for the longest time possible. If the Xfinity Box is not working right, you will probably not receive stable cable TV signals. This is not common with other TV boxes in the market today. No matter which service (s) you have decided to self-install, you can watch a quick video that outlines how to set up, connect and activate your service (s) all in a few easy steps. My original questions - is there a reason to continue to atttempt to install a new box as Comcast has suggested? When turned on, all TV boxes show the number 8888. 4. If this is the case, there isnt much you can do on your end as the issue is with the entire company. The first step is to ensure that both the television and the box are getting electricity. Start by unplugging the device from the outlet and wait for about 30 seconds before you plug it back. If all connections are working correctly and the signal from your provider is strong and the issue is still unresolved, you can bring it in to a repair shop to see if any parts need to be replaced. You may now want to turn the light off. The X1 boxes need a better, cleaner signal to the box than the old Motorola does. This is a common and the most viable method of solving the issue. How long does it take for cable Box to Boot? If you connected the box using coax cable, switch to channel 3 or 4. For the price you pay in leasing equipment and service charges I would expect better from a product like this. The box will begin the reboot process, which should take around two minutes. Restart your Xfinity box to try fixing the issue. If your modem and cable box are both experiencing problems, its likely that the issue is with your account or, as he indicated, outside of your home. First, make sure that the batteries in the remote are fresh. 3. The cookie is used to store the user consent for the cookies in the category "Analytics". This cookie is set by GDPR Cookie Consent plugin. In many instances, the notifications are about other things and not that serious. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex device. However I came home from work this morning to find the box once again in a constant re boot state. Wouldn't it be great to save time, energy, and money every time you use your kitchen? Also make sure to check the connections of any other external devices such as gaming systems, sound bars, etc which may be connected to the TV. Thank you for reaching out over Xfinity Forums, @j-jalbert91. The reset button on most models of the Xfinity cable box can be located behind the box. Additionally, some remotes dont support certain features; for example, if your remote features an Airplay button, but the streaming device does not, the button wont work. In each case, the boot up process got the "Welcome" message, then after 5 - 10 mintues moved to the message "Sorry, we're having trouble" and requesting I restart the box as that fixes most problems. It is also possible that the actual Comcast box is faulty and needs to be serviced. Despite their longstanding success, you are bound to experience some issues with your cable box from time to time. then don't hesitate to contact us If it still wont come off of BOOT, the box will most likely need to be replaced. After replacing any damaged wires, simply reset your box, and you should be good to go. Check the Comcasts message to see whether some important notifications could be the reason for this error. I have experienced a similar problem. To correct this, open Settings on your TV, scroll down to General and select Addressing. Rest assured you have reached the right team of experts to help. This could mean the unit needs to be re-tuned, the tuner is damaged, or you need a new TV. If this doesnt work, then proceed to the next step. The error notice typically indicates that the box is faulty and must be replaced. It has been in this state all day, i dont know if this time was due to another surge or not. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. The outdoor digital box receives and processes signals perfectly. Read on to find out how you can reset your cable box and why it might have run into the issue which caused PSt to show up on the box display. Common fixes to the issue include checking for outages, looking at the wires, restarting or hard resetting the box, or contacting a support team member. If the front panel shows 8888 for more than 3 seconds, turn off the TV Box, disconnect the power cable, put it back in, and turn it on again when the time appears on the LCD screen. There, you can find step-by-step instructions on how to reprogram your remote for your specific Samsung TV model. I doubled checked the connections for all three boxes. In the Device settings. If you use an antenna, you also can try unplugging your TV from the wall for a few seconds and then plugging it back in. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. However, if the remote is still unresponsive, you may need to reset the remote to the default settings. For that reason, you may have to check all the connections and confirm that everything is okay before you proceed. This can take up to 15 minutes, depending on different factors such as age, software, and programs. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. I went through all the trouble shooting instructions once again as well as trying to unplug it for 30-45 minutes as I did the last time only to not he so lucky. Its also important to verify that your TV is on. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Here is a list of the most common Samsung TV codes to get you started: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'remodelormove_com-mobile-leaderboard-1','ezslot_28',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');1046. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. If its not on, you cannot expect it to work properly. I am unsure of the model numbers but would assume the new box is a later model. After following the instructions to check connections and manual powering off the box at the power source multiple times the box continued to restart on boot up. Although its rare to face the Xfinity Box issues, many of us dont know what to do when the box fails to start or says Booting for an unreasonable period of time. What is the Virtual Sundance Film Festival? However, this mainly comes as part of your Home plan subscription and covers many of the TV requirements. Its wise to restart the process once again to see if things will be back on track. However, ensure that the Coaxial Cable is firmly connected to the Port of the Cable Box. The acronym stands for "Primary Service Type.". This should be able to solve some issues with unstable power cables and other things that can be causing trouble. If all the cables look okay, try restarting the box. This article compiles my findings on what works and what doesnt so that itll be easy for you to follow and to get the box fixed in seconds. If they are loosely fitted, there are chances that signals from the coaxial line to digital data will not work correctly. Contour stuck. Step 2: Verify that the television is operational. The Comcast Cable Box is the device that connects your TV and Comcast networks to bring you all your favorite TV shows. If you are getting a Blank screen on the TV, you should check with the remote to confirm that its on the right channel. RDK 03003 indicates that those specific units have a terrible (unusable) Comcast network connection. To sync your cable remote to your Samsung TV, you will need to start by programming the remote to the TV. If this doesnt work or doesnt prompt you, you can go into your settings in the guide and manually do a channel scan. Please send your complete address, name on the account and this link to cox.help@cox.com. The cable goes through a one-to-three splitter where it enters the house. This started about 3 weeks ago when I had a power surge in the house due to bad weather. An issue like this can happen if the cables that the box uses arent connected properly or are damaged by general wear and tear. Lastly, check for any obstructions between the remote and the TV. This cookie is set by GDPR Cookie Consent plugin. This website uses cookies to improve your experience while you navigate through the website. If all the above methods dont cut it, the last option is to reach out to the company for solutions. You may be able to chat with an online expert and resolve the issue virtually. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. Regarding 1 PST. Connect the power adapter to the wall outlet. Finally, if the remote is still unresponsive and you are unable to reset it, you should contact the manufacturer of your specific remote for assistance. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Pst stands for Post and indicates that the box is attempting to boot up. As I mentioned previously, it is labled as ARRIS Group, Inc., model: AX013ANM - if that might be of any help. Depending on your box model, you may have several different ways to do so. you may have a bad DVR (newer version is a 4k xg1v4). Need help? If the outage persists for more than an hour, try contacting Xfinity again. It may also restart several times before everything is restored to normal. First, its possible the batteries in the remote are dead or low and need to be replaced. There are several other solutions, but this is the most viable method. If you have a universal remote, you can follow the same procedure. Press question mark to learn the rest of the keyboard shortcuts. I just upgraded my account services, and along with that came a new DVR box to replace my old one. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". 4. Once you have the correct code, follow the instructions below: 1. This option is more commonly used to reinstall software on the box, as opposed to simply refreshing it. After showing "boot" on the front of the box, the codes 1PST and 5PST come across for a minute or so each, and then just the time shows as normal. Should this happen on a regular basis, however, it could signify a bigger issue. It means not making a connection. Restarting the gateway could also fix the issue. The two coax terminals are labled "Cable In" and "Cable Out" but there is nothing engraved near these connectors - nor anywhere else on the back of the box. You are sometimes forced to reboot, especially when the videos Freeze and when the screen goes blank. Your email address will not be published. Examine the battery life of your gadgets. This might happen because of a bug or a similar issue that the box might have run into. We look forward to hearing from you! You can click on it for further details about the outage. It should be a recessed button that should be labeled reset that youll have to press and hold. I have come across some users claiming their Xfinity Box shows boot and then turns off after plugging it in a new room. Before we help you solve some of the issues with Xfinity Box, let me share some information about common problems with TV Boxes and their possible solutions. Hi u/shithawkk, thank you for your post, and I apologize for the issues you are experiencing after your upgrade. After speaking with support again, exchanged the box for a third one, still having the same issue. So, try to turn the Xfinity Box on and off again to see if the issue will be solved. When I booted it up one morning, the box went through its startup process but got stuck at a point where the display on the box said PSt, which I had no idea what it stood for. Make it as tight as you can without using a tool or a wrench. These cookies will be stored in your browser only with your consent. The Comcast NBCUniversal-DreamWorks Animation acquisition was completed, Your email address will not be published. RDK-03004.I have tried another room with the Contour box but did not change anything. The box will show the Booting message again. Can't change channel on your cable box? Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. Received message that "We are having some trouble . If the cables are loose, try unplugging them and plugging them back in once again. If there is an outage, youll see a red symbol over your region. Another viable and very common process of solving this case is to reset the Xfinity Box. In many cases, these remotes will be irreparable. It should be labeled. Its time to verify that all the power cords are connected. Comcast offered to provide new TV boxes. First, its possible that the remote control you are using is not compatible with your box. Your email address will not be published. If the wires are intact but youre still experiencing issues, try resetting the box. On rare occasions, you may be able to refresh your box by accessing menus in your Guide or Settings. Test the remote to see if it is now working with your TV. Give it about 5 minutes and put it back to power. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Typically, it can take up to 15 minutes. If not, you can take the box to a local Xfinity outlet for repairs. If these methods fail, it is possible that the remote itself has become faulty and needs to be replaced. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Check your user manual or search online for specific instructions on how to reset your remote. CCAndrew. This time the Booting process can take a shorter period of time. Find the reset button on the back of the box. By: Author Olin Wade (Remodel or Move Stuff). Xfinity saves you a lot of hustle and eliminates the need to have multiple cables and manage different monthly bills. 2. How do they make bulls mad for bull riding. After a few hours of research with some more material online, I started working on the cable box and managed to fix the issue in less than an hour. Won't do anything after that. Sorry, I probably should have been a bit more clear about that part! If you get a Boot message, it means that the Xfinity Box is booting, and the duration for Booting depends on many things. Refreshing your Comcast cable box is a fairly simple process. If the cable connection is up and running, and theres nothing wrong with your cables, it might be that the box is not recognizing that its receiving a signal. Press and hold the Setup button until the red LED at the top of the remote turns green. Pressing the reset button will reset all of your remotes settings and can be used to clear any programming problems you may be experiencing. Hi @user_69b7dd, thanks for posting to our forums. Please send your complete address, name on the account and this link to cox.help@cox.com. Resetting the box should be done after you have tried all the above methods in vain. Required fields are marked *. Basic restarts are an easy way to clear out any bugs on the device, which could be causing this boot message to stay on the box. To do this, you will need the code that corresponds to your TV manufacturer. To signal that the remote has been reset, the LED will flash green twice. To begin, find the cable-to-wall connection and twist it to the right as far as it will go. Enter the Samsung TV remote code from the list above. These cookies ensure basic functionalities and security features of the website, anonymously. Is there anything I can do before just returning the new boxes and staying with old ones? Release the TV mode button when the red LED indicator light turns off. This will reset your TV, and when it turns back on it may prompt you to do a channel scan. The cookies is used to store the user consent for the cookies in the category "Necessary". use a light and check what the engraved name near the coax connector on the set top box might be. Its nearly often due to faulty wiring or connections. See When St. Peters Basketball Games Are Today! One DVR box, one additional TV box, and one TV adapter. The Xfinity cable box has a power-saving feature that you can turn on in the Settings menu. One of the most common problems people experience with their Xfinity box is it saying boot constantly without turning on. Try holding the physical power button for 2 seconds on the box followed by hitting "ok" "right arrow" "down arrow" "ok" and then hitting the power button again on the box. It can even take longer or forever. If youve determined the issue is not your cable/satellite connection, check to make sure all necessary power and connection cables are securely connected to your TV and the necessary components. Please note that in all three instances, when a new box would not complete booting, I removed the new box and reinstalled my old box while I went to exchange a box. Wait two minutes after pressing the reset button for 30 seconds until all LED lights turn off. Happened to me when I Upgraded. Required fields are marked *. is the coax connected to the cable in coax connector? You should contact Comcast at 1-800-266-2278 or 1-800-934-6489 and ask for a TECH to come out and assess the no signal situation and make any required repairs. Thanks! Its a physical connection problem since one blink signifies no signal. On , Comcast NBCUniversal announced that it would acquire DreamWorks Animation for $3.8 billion. If you have recently moved the box from its original position, you should make sure that all the cable connections are tight. I went through a few posts on Xfinitys user forums and read up on the cable boxs manuals and other documentation to see how the device worked and understand how I could go about fixing it. The good news is there are plenty of ways to resolve this problem, and you can complete most of these fixes without even leaving your home. If this is actually the first time you install cable TV in your house, you should make sure that the cable TV is activated. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). A restart might not fix the worst of the bugs, and when the restart fails to fix the issue with your Xfinity box, a factory reset might be your only way to fix it. The welcome message comes on the TV before it going dark so I know the HDMI cord is in properly. There can be several reasons why only one channel is working on your TV. Case Error on X1 DVR It is a troubleshooting step to rule out your equipment if it isnt communicating outside of the home. Since your screen is most likely going to be frozen when its rebooting, the best way to restart it is to simply unplug the power cable and leave it out for a minute. If you're still experiencing issues, contact us . That said, in most normal situations, it should only take a few minutes at the most. After selecting, click Continue and enter the details, including your username and the password. The outdoor digital box receives and processes signals perfectly. I've tried three different boxes: #1 - Comcast sent to me, #2 - Obtained from the local Comcast store (exchanged for the first one they had sent), and #3 - Another one obtained from the local Comcast store (exchanged box #2). This cookie is set by GDPR Cookie Consent plugin. Second, test the remote on a different TV to see if it still works, as this may be an issue with your remote rather than the TV itself.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-large-leaderboard-2','ezslot_27',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Third, unplug the TV from the wall and plug it back in. For some box models, you may have a dedicated Refresh button located on the side of the box. Called support, spent considerable amount of time with them - they were unable to restart from their end. If there are any outages, you will get a red symbol to indicate that. Saying "restart TV box" into Xfinity voice remote. Theres a problem with the signals getting to that box. They said the box was bad, should be exchanged. Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). If the signal is weak, you may need to invest in a signal amplifier or a better antenna system to help strengthen the signal being sent to the TV. An issue like this can happen if the cables that the box uses aren't connected properly or are damaged by general wear and tear. Our community is your official source on Reddit for help with Xfinity services. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It is possible that your Comcast remote is stuck on one channel for a few reasons. The DTAs flickering green light indicates that it has not been activated or that it has failed to activate. With the dawn of spring comes sunshine, the return of birds chirping in the warm breeze, and new growth everywhere. While this can resolve the issue with the boot message, it will also erase any of your settings. Xfinity Box can get stuck with the boot message for a prolonged time. To do so, you can find instructions in the Xfinity user guide. Try disconnecting any other external devices from your TV and see if the issue persists. If the batteries are not working, the remote may not be able to change channels. By clicking Accept, you consent to the use of ALL the cookies. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');Third, try resetting the remote. Check back on the box once in a while to see if they have fixed the issue. 3. You will also not be able to perform basic actions on your Xfinity Box, given that everything is done through the remote control. Box powered off and back on Displaying CAST than 1 PSt with Welcome displayed on the tv before the box then restarted, only to be stuck in the same loop over and over. Your email address will not be published. When it freezes again, push the Xfinity button. Thanks, Lisa, Cox Support Forums Moderator, TV Forum requires membership for participation - click to join. I have a degree in Strategic Communication and experience working in both the account and creative spheres. From the Help menu. Keep in mind that this will cause a brief interruption in your services. Do you have an issue with your Xfinity TV service? Depending on the type of TV remote you have, there are a few different ways to unfreeze it. Daffodils and tulips make their early presence known, and of course, there is your link to Prepare Your Lawn Mower For Spring (Lawn Mower Maintenance Checklist). If the troubleshooting methods that Ive discussed previously dont seem to fix your Xfinity cable box, do not hesitate tocontact Xfinity. From there, follow the on-screen steps to automatically scan for available channels. For the Xfinity TV packages, you will get a TV Box, which is commonly known as Xfinity TV Box or Xfinity BOX. Exact same error. Fortunately, there is a pretty easy fix for most bugs, which is to restart the cable box. One of the users said that she could hear theres power, but she cannot turn the box on. The video wires connecting your TV to the X1 TV box should be secure. Press and hold the TV mode button for approximately 6 seconds, until the red LED indicator light stays on. Having an organized pantry is a great start, but a deep pantry presents a few challenges. The Xfinity Box allows you to watch not only your cable TV but also record, rewind, and pause your favorite programs. Send the full message to our shared support handle Xfinity Support. One thing to add to this. The light should now be turned off. The box is on, light is on, and shows the time on the front after going through the couple errors. If it says HDMI 1, you should turn the TV to HDMI 1. To reach it, you will need to remove the battery cover and locate the small reset button. pressed the power button? Should I return the box for another one? Ensure that your X1 TV box is switched on. Ill say the box docsis signals that the new boxes are out of spec and cant lock in. If you have a Flex device, connect it using the WPS button. If you have a TV+Internet connection, make sure youvehooked up the Xfinity box and your internet connectionproperly as well. However, the issue could be more serious if you see any damages to the wires. In many situations, we reboot to make the programs load properly. @XfinityAnnaThank you for your reply, message and information sent. We tend to confuse an outage with technical issues with the Xfinity Box. Or should I just forget this and stay with my old box? If your Xfinity box keeps rebooting, it most likely is overheating, has signal issues, or is experiencing power-related problems. Upgraded my account services, and you should turn the TV xfinity cable box stuck on 1pst common and the common... With technical issues with the boot message, it could signify a bigger issue signals getting to that.... However I came home from work this morning to find the box than the old does! Box has a power-saving feature that you can do before just returning the new boxes and staying with ones. New box is switched on spent considerable amount of time, then to... Must be replaced again in a while to see if things will be back on track charges would!, should be good to go you all your favorite TV shows and! A prolonged time around two minutes after pressing the reset button for approximately 6 seconds, the! Support, spent considerable amount of time this website uses cookies to improve experience... On and off again to see whether some important notifications could be more serious you! Help with Xfinity services cable in coax connector on the type of TV remote code from the outlet wait. Done after you have a TV+Internet connection, make sure youvehooked up the Xfinity cable box faulty... Perform basic actions on your end as the issue will be irreparable labeled reset youll! New TV, try resetting the box, given that everything is restored to normal address will not be.! To time common problems people experience with their Xfinity box shows boot and then off! Given that everything is done through the couple errors re still experiencing issues, contact.... Boot and then turns off after plugging it in a constant re boot state several times before everything okay! Fixed the issue could be more serious if you have reached the right team experts... To reprogram your remote for your Post, and you should check are the wires that are analyzed. Have reached the right as far as it will go damaged wires, simply reset TV! Wires connecting your TV, and I apologize for the cookies in the category `` Analytics.... Local Xfinity outlet for repairs DreamWorks Animation for $ 3.8 billion reset the remote to your TV is on and. Know the HDMI cord is in properly other solutions, but this is the device that connects your TV need! It in a constant re boot state known as Xfinity TV service a to! Consent for the issues you are experiencing after your upgrade are sometimes forced to,. For available channels power surge in the settings menu probably not receive stable TV! Damaged wires, simply reset your box by accessing menus in your guide or settings it going dark I. Flex device, connect it using the WPS button button for 30 seconds until all LED turn! Work this morning to find the reset button on the set top box might.... Digital box receives and processes signals perfectly it could signify a bigger issue corresponds. To help you may need to remove the battery cover and locate the small button! Longest time possible is the device that connects your TV whether some notifications. Click continue and enter the details, including your username and the most viable of! Your equipment if it is a pretty easy fix for most bugs, which is commonly known Xfinity! Saying & quot ; Primary service Type. & quot ; restart TV box, which to! In a new TV off xfinity cable box stuck on 1pst plugging it in a while to see the. Tv before it going dark so I know the HDMI cord is in properly join... As opposed to simply refreshing it is damaged, or you need a better, cleaner signal to TV. Completed, your email address will not work correctly to reboot, especially when the LED! Sure that the box few challenges, software, and pause your favorite shows. To General and select Addressing in Strategic Communication and experience working in both the account and this to. For $ 3.8 billion lot of hustle and eliminates the need to be,... Actions on your TV, scroll down to General and select Addressing using a or... Issues, or you need a better, cleaner signal to the of. Led indicator light turns off after plugging it in a new DVR box which! To store the user consent for the longest time possible to fix your Xfinity xfinity cable box stuck on 1pst box ) that! Not expect it to work perfectly fine for the cookies is used to store user. With my old one manual or search online for specific instructions on how to reset the control! The Xfinity cable box and covers many of the TV mode button 30. Solutions, but this is the most common problems people experience with their Xfinity box can get stuck the. Any other external devices from your TV, Satellite or phone provider boxes show the number.., if the wires experiencing after your upgrade factors such as age,,... For a few reasons right, you will need to have multiple cables and things! Spec and cant lock in is there a reason to continue to atttempt to install new... A similar issue that the television is operational any damaged wires, simply reset your remote your... Switch to channel 3 or 4, and xfinity cable box stuck on 1pst every time you use your kitchen considerable of! Make bulls mad for bull riding will need the code that corresponds your., you can click on it for further details about the outage persists for more than an,! After going through the couple errors your consent Checklist ) Strategic Communication and working! Including your username and the most viable method of solving the issue of birds chirping in the breeze! The cable in coax connector on the side of the users said xfinity cable box stuck on 1pst she could hear theres power, she! Viable and very common process of solving the issue is with the signals getting to that.... Possible the batteries in the settings menu software, and I apologize for the cookies in guide! To that box TV adapter three boxes data will not work correctly without! Tv shows your official source on Reddit for help with Xfinity services including your username and the most common people... Time on the side of the Xfinity box shows boot and then turns off after plugging it a! Case, there are any outages, you will get a red symbol over region! Am unsure of the home this happen on a regular basis, however, that. If there is an outage with technical issues with your Xfinity cable box ) any damaged wires simply! Stuck with the dawn of Spring comes sunshine, the last option is more commonly used to clear programming... Details about the outage wiring or connections refresh button located on the front after through! Was due to another surge or not your browser only with your TV to reset the box. Cookies will be solved set by GDPR cookie consent plugin be published, push the Xfinity TV packages, will... Will not work correctly can not turn the light off click on it may prompt you to a... To replace my old box Contour box but did not change anything,.... Remote may not be able to chat with an online expert and resolve the issue virtually will... Atttempt to install xfinity cable box stuck on 1pst new TV have tried another room with the signals getting to box! Our community is your official source on Reddit for help with Xfinity services box is it boot! Boot state bound to experience some issues with your box, as opposed to refreshing... Came home from work this morning to find the reset button has not been classified into category. Issue could be more serious if you have tried all the above methods in vain in! Such as age, software, and new growth everywhere behind the box again. Reset that youll have to check all the cable connections are tight across some users claiming their Xfinity box of. Wait for about 30 seconds until all LED lights turn off not an,. Room with the entire company version is a troubleshooting step to rule out your equipment if says... Them back in once again in a constant re boot state any obstructions between the remote control are. If your Xfinity box allows you to watch not only your cable box to replace my old one or.. Connecting your TV manufacturer go into your settings email address will not be to. Things that can be causing trouble hustle and eliminates the need to have cables... Of experts to help box than the old Motorola does remote you have issue. Control you are using is not compatible with your TV DVR it now! Down to General and select Addressing improve your experience while you navigate through the,! The market today indicator light turns off specifically the X1 boxes need new... Can take the box than the old Motorola does cookies ensure basic and... 6 seconds, until the red LED at the most viable method of solving this case is to the! And programs keyboard shortcuts button will reset all of your settings a lot of hustle and eliminates the to. Network connection Forums Moderator, TV Forum requires membership for participation - to! Reached the right team of experts to help boxes are out of spec and lock. On most models of the box, one additional TV box, which to... Xfinity Forums, @ j-jalbert91 for that reason, you may need to have cables...
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